Care & Herbs is committed to delivering your order safely and efficiently. Below you will find information about our shipping methods, processing times, delivery estimates, and important conditions.
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification once your order has been shipped.
During high-volume periods (such as promotions or holidays), processing times may be slightly longer.
We ship worldwide, including Europe and international destinations.
If we are unable to ship to your location, you will be notified during checkout or contacted after placing your order.
Shipping costs are calculated at checkout based on:
Your delivery location
The weight and size of your order
The selected shipping method
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Delivery times are estimates and may vary depending on your location and local postal services:
Netherlands & EU: approximately 2–7 business days
International orders: approximately 7–21 business days
Please note that delivery times may be affected by customs processing, local holidays, or carrier delays beyond our control.
For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Care & Herbs is not responsible for delays caused by customs.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information where available.
Please allow up to 48 hours for tracking details to become active.
Care & Herbs is not responsible for delays caused by the carrier, customs authorities, or incorrect address information provided by the customer.
If your package appears lost or significantly delayed, please contact us at info@careandherbs.com, and we will do our best to assist you.
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.
If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to resend the package.
If you have any questions about shipping, delivery times, or your order, please contact us at: